Effective Date: November 26, 2025
Last Changed: November 26, 2025
Artista Drywall Inc. ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or website.
1. Information We Collect
We collect information you provide directly to us, including:
Contact information (name, email, phone number, address)
Project details (property location, scope of work, specifications)
Payment information (processed securely through Stripe and Square)
Communication records (emails, text messages, phone calls)
Project documentation (photos, plans, specifications)
2. How We Use Your Information
We use your information to:
Provide quotes and estimates for drywall services
Schedule and coordinate project work
Process payments and send invoices
Send project updates, appointment reminders, and payment notifications via SMS and email
Communicate about warranty issues or follow-up work
Improve our services and customer experience
Comply with legal obligations
3. SMS Communications
When you provide your phone number and consent to receive text messages:
We will send appointment confirmations, payment reminders, project updates, and scheduling information
Standard message and data rates may apply
You can opt out at any time by replying STOP to any message
You can request help by replying HELP
Message frequency varies based on project stage (typically 2-5 messages per project)
We will never sell your phone number or use it for unsolicited marketing.
4. Information Sharing
We do not sell, rent, or trade your personal information. We may share your information with:
Payment processors (Stripe, Square) to handle transactions
Subcontractors directly involved in your project
Legal authorities when required by law
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information for:
Duration of the project plus one (1) year warranty period
Longer if required by law or for legitimate business purposes
You may request deletion of your information by contacting us directly
7. Your Rights
You have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information (subject to legal obligations)
Opt out of SMS communications at any time
Lodge a complaint with relevant privacy authorities
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date.
10. Contact Us
For privacy-related questions or concerns:
Artista Drywall Inc.
Email: [email protected]
Phone: (587) 327-5858
Address: Calgary, Alberta, Canada